Job Openings at 91视频
To submit an application for any of the posts听listed under 鈥淎dministrative Positions鈥� below, please send an email to听recruitment.hr
aup.edu听with the subject line in the following convention 鈥淔irst and Last name: Position Title鈥� OR 鈥淔irst and Last name: Candidature Libre鈥� for spontaneous applications. Please attach your CV or resume to the email, without this your application will not be able to be considered. You may also choose to include a cover letter in the body of the email or as an attachment; while not required, this element is strongly encouraged.
To apply for one of the listed 鈥淔aculty Positions鈥�, please follow the guidelines provided in the job description by using the apply.interfolio link provided to submit supporting documents.听听
Please note that except where explicitly stated otherwise and for faculty positions, proof of French employment authorization or EU/EEA/Swiss nationality are required in order for applications to be considered.听
For all questions regarding employment opportunities at The American University of Paris, please contact the office of Human Resources at听recruitment.hraup.edu, and indicate 鈥淨uestion鈥� in the subject line.
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Administrative positions
DEPARTMENT
Information Technology Services (ITS)
SUPERVISOR
IT Support Services Manager or any other supervisor designated by the President
POSITION OVERVIEW
The Lead IT Support Technician position assists staff, faculty, and students with technical support of computers, applications, and related technology. Activities require interaction with application software and operating systems (such as Microsoft Windows, Microsoft Office 365 environment, and Apple Macs) to diagnose and resolve problems. The position utilizes IT support Management tool to provide first-line helpdesk support to 91视频 users, assisting them in person, via phone, email, chat and remote connection. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
RESPONSIBILITIES
Duties and responsibilities - Desktop Support
- Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
- Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
- Responds to and resolves user requests for IT technical support in a timely manner using 91视频 Request Management Systems.
- Responds to and resolves user requests for support in a virtual environment.
- Takes ownership of user problems and proactively deals with user issues.
- Troubleshoots system failures and network issues involving Mac and Windows workstations, printers, WIFI, authentication, connectivity, VoIP telephone, and printers by providing
solutions to restore functionality. - Performs installation and routine maintenance of network cabling, patching network cables to the switches, and WIFI access points and testing network links and connectivity.
- Performs user management tasks such as user ID creation and maintenance, password reset, and directory search using the users鈥� management web page.
- Works with the IT support team and System Administration staff as appropriate to determine and resolve problems received from clients.
- Builds and deploys new desktops, laptops, and portable devices by use of deployment tools.
- Deploys software and applies system configuration and settings on user devices using device management tools.
- Generate reports for management, encompassing incident management, metrics, and system improvement recommendations
- Develop and maintain comprehensive documentation of standard client computing processes, collaborating closely with system administrators
- Tests and troubleshoots policies and configurations applied on laptops and workstations, provides feedback to your manager, and proposes enhancements.
- Follows standard procedures to apply, remove and amend access rights on IT resources.
- Maintains hardware inventory for computers and printers using 91视频 ITS management systems.
- Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
- Trains and orients staff on the use of hardware, standard desktop software, and office 365 collaboration tools.
Duties and responsibilities - Other Support
- Supports users in the use of computer equipment by providing necessary training and advice.
- Installs and maintains audio/visual hardware and software: deliver, installs, and maintains classroom technology as needed.
- Assists students and faculty in classrooms and other student areas around campus as needed.
- Performs duties as assigned by the immediate supervisor(s).
Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.
SKILLS REQUIRED
- 3-5 years experience providing technical support services.
- Experience with LAN/WAN networks.
- Strong computer skills including knowledge of computer hardware, software, local area network and peripheral equipment.
- Working knowledge of operating systems with emphasis on Windows and Mac OS environments as well as knowledge of Local Area Networks, PC hardware set-up and configuration, printer set-up and configuration, virus protection, Multimedia equipment, and
Microsoft Office applications. - Self-motivated, autonomous, hardworking, good analytical, diagnostic and problem-solving skills, and eager to learn and take on additional responsibilities.
PHYSICAL DEMANDS
- The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may frequently lift and/or move heavy materials between campus buildings.
OTHER REQUIREMENTS
- IT Education : Bac +2 minimum : BTS/BUT/Licence or equivalent combination of education and experience, Microsoft and/or Apple certifications are plus.
- Must be fluent in both English and French and have valid working papers for the EU.
- Excellent customer service and teamwork skills are needed.
- Ability to frequently lift and carry hardware and supplies, between campus buildings, weighing up to 20 Kilos.
- Must be able to work flexible hours, including weekends and evenings, as necessary.
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Candidates should apply by e-mail to recruitment.hraup.edu
Department: Student Services Development / Student Immigration Services
Supervisor: Student Immigration Coordinator or any other supervisor designated by the President
Category: Technician 3 (T3)
The Student Immigration Services (SIS) Administrative Assistant provides essential support to our students,who must either provide proof of European Union citizenship or secure and maintain an international studentvisa to live and study in France. The assistant collects and tracks student documents, meets daily withstudents, responds to e-mail and Teams queries, and proactively communicates with French authorities tobest guide and support our students. This position is managed by the SIS Coordinator.
DETAILED DESCRIPTION OF RESPONSIBILITIES
Communication
- Greet and serve as a first point of contact for all new students arriving at the University.
- Inform NON-EU students about how to legalize their stay in France under a student status.
- Ensure regular and clear communication with our students via e-mail, online Teams calls, in-personappointments and other channels. Inform them of their immigration status and legal requirementsrelated to renewals, travel, and enrollment at the University.
- Provide visa letters and other certificates for students as necessary.
- Assist NON-EU students with their residency application and renewal, including providing a list ofrequirements and assistance booking appointments with the Pr茅fecture de Police.
- Ensure proactive communication with the Pr茅fecture de Police and French Consular Authorities(French Consulates abroad, Campus France, VSF) as necessary.
Data Tracking
- Track the residency status of all students enrolled at 91视频.
- Attend Orientation check-in each semester to validate all required official documents.
- Enter into our University databases all relevant information regarding student immigration records,including residency permit expiry dates, passport information, citizenship, scans of visas, boardingpasses, birth certificates, etc.
- Maintain secure confidential records (passports, bank and housing information, photos, etc.)
Office Assistance
- Assist the SIS Manager with the daily operations of the office, standing in for the SIS Coordinator whenshe is absent.
- Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs ofthe Department.
QUALIFICATIONS
- Organized, proactive, detailed oriented.
- Highly competent with computers (Microsoft Office, Internet, Databases, TEAMS, SLATE)
- A strong communicator, comfortable working with students as well as French authorities
- Both a team player and autonomous.
- Bilingual English/French (near-native command of both languages).
- Excellent verbal and written communication skills.
- Ability to work well under pressure.
- Experience with the French student visa process preferred.
Candidates should apply (CV and cover letter) by e-mail to recruitment.hraup.edu
CDD/Short Term Contract (Jan-June 2025)
Department: Student Life
Supervisor: Associate Dean of Student Health and Wellness or any other supervisor designated by the President
Category: Technician 3 (T3)
Overview
The Health and Wellness Coordinator supports both competitive sports and recreational activities on campuswhile liaising with off-campus institutions and partners such as city hall agents and local sports associations.
RESPONSIBILITIES
Competitive Activities
- Assist the Associate Dean of Student Health and Wellness with the organization and coordination of AUP鈥檚 competitive activities program
- Liaise with team coaches and students for competitive activities
- Maintain a good working relationship with sports facilities
- Serve as the liaison for the French Federation of University Sports (FFSU), the LIFSU (Ligue 脦le de France Sport Universit茅) and other sports organizations
- Coordinate logistics and resources for competitive activities
- Ensure registration in leagues and tournaments
Recreational & Wellbeing Activities
- Assist the Associate Dean of Student Health and Wellness with 91视频鈥檚 recreational and wellbeing听activities program.
- Maintain physical activities on and off campus, including our self-care and wellness offering
- Liaise with club leaders and support their activities using an array of communication channels and methods (email, websites, apps, social media)
- Promote interest in physical activity, wellness and self-care among 91视频 studentsAdministration responsibilities
- Assist the Associate Dean of Student Health and Wellness with the competitive, recreational and wellness activities budget offered through the office
- Liaise with partnerships, fitness companies and other sports-related institutions
- Update inventory of equipment and organize physical storage space
- Maintain a web presence on the University public website and update the portal regularly
- Oversee the office email account
- Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Health and Wellness team.
QUALIFICATIONS
- Experience in working with students and in coaching would be appreciated
- Prefer BPJEPS or other degree related to physical education and sports; certification in wellness-related field a plus
- Familiarity with non-profit sports organizations
- Patient, approachable manner with students, able to work under pressure
- Proactive, constructive and empowering mindset
- Ability to understand and continuously improve processes and adjust to new situations
- Sensitive to viewing student鈥檚 holistic health as the foundation for academic success
- Experience managing a budget
- Good verbal and written communication skills in English and French
- Competent with Microsoft Office
Candidates should apply (CV and cover letter) by e-mail to recruitment.hraup.edu
Short Term Contract/CDD 鈥� Part time, 20h/week (Jan-Apr 2025)
Department: Student Life
Supervisor: Cultural Program Manager or any other supervisor designated by the President
Category: Technician 2 (T2)
DUTIES
Under the supervision of the Cultural Program Manager, the Cultural Program Assistant will:
- Assist with process payments to suppliers within tight deadlines; this requires strong communication with accounting office regarding payment status.
- Work closely with outside suppliers to make advance group reservations for transportation, accommodation, activities, etc
- Obtain tickets to the opera, concerts, theater, etc as part of both event requests for academic courses and the extracurricular offering.
- Assist with Orientation presentations and class visits.
- Provide support to Student Leadership, Student Advisor Program and GPS Program for trips, activities and excursions.
- Ensure that credit card payments, and all other financial transactions are properly declared and recorded in a timely manner (invoices must be given to accounting for each supplier payment)
Other duties:
- Meeting regularly with Cultural Program Manager and Coordinator to review ongoing projects
- Lead excursions and accompany students in Paris and in France.
- Greet students and assist with questions and requests in person or on telephone
- Help promote Cultural Program trips and excursions on 91视频 website and Engage
- Collaborate with various offices across campus including Academic Affairs, Student Accounting Services, Student Development, Accounting, Admissions, and the Registrar鈥檚 Office.
- Assist with maintaining a selection of documents that promote the service each semester And maintaining Cultural Program web pages by regularly updating general information as well as offered study trips and activities
- Assist the Web Coordinator to provide feature stories highlighting the Cultural Program experience from student participants
- Assist with other duties as assigned by supervisor
QUALIFICATIONS
- BA or equivalent
- Highly organized and attentive to details, able to multitask during busy times of the academic year
- Excellent communication and interpersonal skills, service-oriented
- Self-motivated and able to work independently
- High degree of computer literacy, particularly Excel, database, e-mail, and word processing software
- Familiarity with Accounting processes is a plus
- Interest in higher education, travel, and cultural activities
- Knowledge of the American system of education preferred
- Bilingual English/French
- Valid work permit for France, or EEC nationality
Please send a resume and cover letter to recruitment.hraup.edu
Category: Cadre C1.2
Department: Academic Affairs
Supervisor: University Registrar or any other supervisor designated by the president.
The Deputy Registrar has a key management role in Academic Affairs and within the Registrar鈥檚 Office operations. The Deputy Registrar is responsible for the creation and management of strategic long-term and short-term planning concerning functional area processes, oversees the daily operations of the Registrar Office, and takes the lead in data reporting & management.
DUTIES
Office Management:
- Oversight of all overlapping tasks and procedures within both the Registrar鈥檚 Office and the institution, with an eye towards big picture decision making.
- Manages Registrar鈥檚 Office daily business processes and oversees overall office process workflow for current & future semester cycles, from scheduling and orientation, through registration and commencement.
- Point person for Assistant Registrars and Office Assistants in answering questions, solving issues, etc.
- Uses professional judgement to determine which office issues to escalate to University Registrar
- Oversees & manages Basecamp tasking system.
- Supervises Assistant Registrars鈥� work during their absences; must have an integral understanding of this work
- Provides back-up assistance with Registrar鈥檚 Office tasks/responsibilities
- Assists students & faculty as necessary, as one of the main office resources for implementation of University鈥檚 academic policies.
- Represents the Registrar鈥檚 Office by serving on committees as needed.
Data/Systems Management:
- Responsible for the management & maintenance of the academic portion of the Student Information System, requiring back-end set up and running various processes.
- Responsible for academic record-keeping within SIS, involving record maintenance (& record maintenance supervision), transferal of data between systems, and coordination of associate system use across units (as related to academic record maintenance).
- Responsible for data integrity and Registrar Office reporting.
- Key liaison with ITS for software modifications, updates, and enhancements to the Registrar Office鈥檚 online tools and reporting.
- Working knowledge of how the technical components such as the SIS, CRM, LMS and Academic Catalog integrate. Key liaison for ITS in development of improved systems and longer-term system development projects.
Development and Implementation of new processes:
- 听Awareness and ability to suggest process improvements as part of day-to-day business oversight and evaluation.
- During the creation of new policies or the implementation of curricular changes that necessitate new or updated processes, Deputy Registrar develops strategy, tests and implements change inclusively with all impacted faculty and staff members.
- Trains Registrar Office staff on developing this mindset, regarding how to identify and implement process improvements.
Deputy Duties:
- Stands in for the University Registrar during absences or when need arises for:
- Conducting degree application reviews when necessary
- Conferring degrees after confirmation of degree requirements
- Serving as signing dignitary on official documents
- Contact for university leadership
- Works closely with the University Registrar on the preparation & organization of the Commencement ceremony.
- Other duties as assigned in support of University Registrar and general needs of the office.
Please send a resume and cover letter to recruitment.hraup.edu
Category: Technician 3 (T3)
Department: Academic Affairs
Supervisor: Graduate Programs Office Manager, Academic Affairs or any other supervisor designated by the president.
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DUTIES
Supports Graduate Program Administration at 91视频:
- Serves as a contact for students during the admissions and onboarding process
- Answers all queries from accepted and confirmed graduate students until the point of arrival and Orientation
- Assists as needed with online information sessions for incoming confirmed students to meet virtually existing students and/or Program Directors
- Maintains contact with students during entire stay - advising, counseling, tracking progress, trouble-shooting, follows up on every aspect of student life from incomplete grades in courses to thesis completion and submission
- Liaises on academic issues with the Registrar鈥檚 Office on behalf of current and graduated students. Examples of tasks include:
- Assists students in completion of graduation applications, verifies the applications and submits them to the Registrar鈥檚 Office
- Completes degree trajectory checks on a semester basis and updates degree worksheets as students progress through their degree
- Assists with course registration, ID cards, grades, graduation/degree, student holds follow-up as needed
- Stores documentation and correspondence attached to student records in the database
- Under the supervision of the Manager, works with various administrative units to ensure coordination with graduate programs administration. Example of tasks include:
- Assists in the organization of new student orientation - program meetings, administration information, advising sessions, walk-in registration, welcome cocktail catering
- Works with the Graduate Student Council on projects
- Coordinates with the library concerning thesis submissions, library access and library cards
- Organizes special events (speakers, alumni networking)
- Assists in the management of external entities ( Ecole de Guerre)
- Coordinates with Student Accounting and Financial Aid regarding billing issues as necessary
- Liaises with the Department of Communications and particularly the University Webmaster to communicate special activities as needed
- Assists with academic forms as well as other relevant documents
- Provides logistical support to external faculty (travel, expense reports 鈥�)
- Schedules and prepares documentation for professors as needed (including but not limited to modules) photocopies, blackboard, classroom supplies;
- Assists with the scheduling of meetings and room reservations as needed; prepares meeting materials and keeps meeting minutes when requested
- Assists in the organization of the graduate student portion of the graduation ceremony in conjunction with the Registrar鈥檚 Office
- Works closely to monitor and document thesis progression with the explicit goal of helping to improve student time to graduation
- Liaises with students, professors, graduate administration and the library regarding thesis submission
- Works in coordination with the ACE center to support and develop graduate internship opportunities
- Responsible for graduateprogramsaup.edu mailbox
Works as a team, and acts as backup for colleagues as needed.
Assists with assessment activities or special projects as necessary
Performs other appropriate duties as assigned by the supervisor or the Provost
QUALIFICATIONS
- 听Extensive knowledge and understanding of the American system of higher education
- Bachelor's degree or equivalent
- Excellent verbal and written communication skills in both English and French
- Some professional experience in a French work environment preferred
- Highly organized and able to maintain a solid background knowledge of academic policies, degree requirements, and legal issues
- Detail-oriented, with the ability to work quickly and efficiently
- Highly competent with computers (Microsoft Office, Internet, Databases)
- Ability to work well under pressure
- Ability to deal effectively with people and within a team
Please send a resume and cover letter to recruitment.hraup.edu
Category: Technician 2 (T2)
Department: Student Life
Supervisor: Maintenance Manager or any other supervisor designated by the president.
Under the direction of the 91视频 Housing Maintenance Manager, and as part of a team, the technician carries out renovation, maintenance and repair work; provides logistical support for the establishment's activities; and provides logistical support for the activities of the student housing department.
DUTIES
Maintenance and renovation work:
- Carries out all types of maintenance, renovation and repair work in buildings in accordance with the rules of the trade, in particular: masonry, painting, plastering, locksmithing, carpentry, laying floor
coverings.
Electrical work:
- Performs electrical work according to his level of clearance:
- Small maintenance and bulb replacement.
- Repairs.
- Troubleshooting (circuit breaker problems, short circuits, wear and tear on equipment, etc.).
- Electrical installations (high and low current).
Plumbing works:
- Repairs.
- Installations and modifications.
Logistics:
- Setting up apartments.
- Logistical support for apartment preparation and move-ins.
- Participate in removals and transportation.
Cleanliness and Hygiene:
- Clean buildings and equipment when necessary.
- Take out the garbage when necessary.
Miscellaneous:
- Processes assigned support tickets under the direction of the 91视频 Housing Maintenance Manager.
- Any other tasks requested by the 91视频 Housing Maintenance Manager.
- Other appropriate duties assigned by the supervisor
SCHEDULES
35 hours per week, normally Monday to Friday. The schedule may vary according to the needs of the
department, in order to ensure adequate coverage and continuity of service.
SKILLS
- 听General knowledge of building techniques.
- Good organizational and interpersonal skills.
- Ability to work in a team and in a multicultural environment.
- Computer skills: e-mail, Internet.
- Up-to-date first aid certificate.
Please send a resume and cover letter to recruitment.hraup.edu